Operating design
Agree meter scope, customer records, tariffs, debt policy, channels, settlement participants and owners.
Solutions / Electricity distribution companies
Connect meter operations to accountable revenue collection.
A configurable operating model for large meter portfolios, customer payments, debt recovery, STS vending, settlement and reporting.
The commercial system around the infrastructure.
Disco teams need the work between meter deployment and settled revenue to remain visible across commercial, metering, finance, technology and customer-service functions. Vend Utility connects those responsibilities through clear transaction states and defined system boundaries.
Programme outcomes
Move from installed assets to controlled operations.
01
Bring individual or bulk meter portfolios into a managed environment
02
Support prepaid, postpaid and mixed debt-recovery requirements
03
Give customers a clear purchase and token-retrieval journey
04
Track successful, failed, pending, retried and refunded transactions
05
Provide account, settlement and statement records to finance teams
06
Connect existing systems through authenticated APIs and events
Delivery approach
A controlled path into production.
Scope, integration and acceptance evidence are agreed before a wider portfolio rollout.
Integration
Map client systems, data boundaries, STS parameters, security controls and transaction events.
Controlled pilot
Test representative payment, vending, debt, settlement, reporting and failure scenarios.
Phased rollout
Expand portfolio groups against agreed operational and financial acceptance evidence.
Meter and customer migration
Digital payment collection
STS vending and token delivery
Debt and bill recovery
Settlement and reconciliation design
Operational dashboards and reporting
Service governance and support
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