Define
Agree the identity, customer language, domain, support model and required touchpoints.
Platform / White-label experience
Your service, presented entirely as your own.
Deliver customer and operator journeys using your identity, domain, service language and support model while Vend Utility runs the infrastructure underneath.
Platform overview
Vend Utility can power a client-owned experience across the purchase portal, operator workspace, receipts and notifications—or provide the underlying APIs for a fully custom front end.
Relevant to
Distribution companies
Meter providers
Estate operators
Embedded utility platforms
Inside the operating platform
See the work, states and evidence in one view.
This illustrative interface uses the fields and workflows already present across the Vend Power operating product.
Customer experience
White-label studio
Logo and name
NE
NorthGrid EnergyCustomer portal
Brand colours
Primary#143B52
Customer domain
pay.northgrid.ngVerified
Branded touchpoints
Purchase portal Token receipt SMS and email Operator workspace
Electricity purchase
Power, without the guesswork.
Enter your meter number to see the exact payment breakdown before you pay.
Meter number4500 2188 314
Illustrative client brand · logos, theme, domain and customer touchpoints can be configured per deployment
What the platform controls
Operational capability with defined states and records.
01
Client logo, name, colours, typography and interface theme
02
Custom customer domain and branded purchase experience
03
Branded token receipts, email, SMS and support details
04
Client-specific operator portal identity and navigation
05
Configurable service language, fees and customer guidance
06
Independent brand assets and deployment environments
07
API-first and headless integration for complete front-end ownership
Controlled workflow
How this capability moves.
Each stage leaves a distinct operating record so teams can identify where a transaction is and what must happen next.
Configure
Apply approved assets and theme tokens to the customer and operator environments.
Validate
Review purchase, receipt, token, notification and support journeys before release.
Operate
Publish the branded experience while Vend Utility preserves the controlled platform underneath.
Operating outcomes
What this makes possible.
A service customers recognise as belonging to your institution
Consistent brand presentation across payment and token touchpoints
Faster launch without surrendering the customer relationship
A flexible route from configured portal to fully custom experience